Operation

Operations

About us

Being recognised as one of the leading global share registrars and transfer agents worldwide, we take immense pride in our capacity to efficiently handle and preserve around 90 million shareholder records across the UK and US. With an extensive network of shareholders, our primary focus is on delivering the finest customer experience possible. This includes promptly addressing enquiries, facilitating secure payments, expertly managing records, and enabling smooth transactions on both the UK and US stock exchanges. Our unwavering commitment to providing exceptional service ensures that shareholders receive unparalleled support and convenience throughout their investment journey.

Shareholder Processing
Employee Plans
Management
KYC Support
Investments
Handling
Compliance
Management

How we make it happen

The EQ India operations team functions as an integral component of the EQ group operations, mirroring the comprehensive services offered by the group through its center in India. At EQ India, we provide an extensive range of business services, catering to our clients' needs for seamless management of complex transactions and compliance with financial regulations. Our services support millions of shareholders and customers in the UK and US. What sets us apart is our unwavering commitment to attention to detail and going above and beyond. With a team of adept operations specialists, we instill a sense of confidence in our clients, assuring them that their business is secure and well cared for. As a cohesive team, we prioritise continuous improvement and innovation, achieved through digitising manual tasks and optimising processes in real time. This approach enables us to consistently deliver services with unparalleled efficiency and perfection to all our clients, regardless of their size.

Deliver more than
6 million
transactions every year
Trusted by
20,000
clients in the UK and US
Support
300+
business activities

People and culture

If your enthusiasm lies in utilising technology to improve people's lives, you'll find our team engaging. Our robust operations team, comprising 700+ dedicated members working in collaboration to play a pivotal role in assisting millions of shareholders across the UK and US. Our operations experts are trusted for their meticulousness and determination to exceed expectations.

We are a diverse and passionate team, deeply rooted in innovation with an unwavering commitment to continuous growth. Learning is a lifelong pursuit for us, and our team boasts an array of international business practice certifications, including IOC (International Operations Certification), Lean, Six Sigma, Design Thinking, and various Microsoft Application Certifications.

Whether a process spans a single day or extends over six months, we collaborate closely with our onshore counterparts, extending equal dedication to ensure flawless execution and swift resolution of customer requests.

Come join us

Because we invest in you. 
We have state-of-the-art processes and systems to train our new recruits in our key domains of Capital Markets, Share Registration, and Pensions.

Because it is an unbeatable learning opportunity.
Our team possesses expertise in a wide range of leading Software, Infrastructure Technologies, Operations, and Finance. We encourage you to build expertise in as many as you wish.

Because we are world-class.
India has proved itself emphatically as a talent centre for technology and our team has within it leading experts who will share with you global best practices and innovation frameworks.

Careers at EQ India